FAQ
FRAMES for CANVAS MAPS are INCLUDED. But FRAMES for PAPER MAPS are for illustration purposes only and are NOT INCLUDED.
Colors may slightly vary due to monitor settings but will not alter the overall finish.
How To Order:
1. Choose from drop-down menu the size you would like to get in centimeters/inches, the pattern and the design of your Map print/Astrolabe.
2. Type any replacement words you want below the map or on the back of your astrolabe into the personalisaton section.
3. Place this item in the cart to purchase and click the *CHECKOUT* button.
FAQ
How long it takes to get my shipment ?
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We do the print in 2 business days after payment goes through. We will contact you in case the printing process would be subject to any delays.
I want to change something in the design
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Please do not hesitate to mention it in *YOUR CART* section. We'll get back to you to confirm we've taken into account your requirements.
I need my order in 2 weeks for auntie's birthday... Is this doable?
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Get in touch with us a couple of minutes after your payment and tell us more! :-) We can speed up the process, upgrade the shipping, send replacement digital files... We'll find a solution !
My parcel hasn't reached my mailbox yet... What should I do?
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Send a message! We'll make sure you'll receive your map in good condition. We'll send you another map if you haven't received yours after 15 business days (EU).
I received my order... but someone apparently opened it first... What should I do?
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Sometimes shipping or custom clearance can damage our carefully packaged parcels. Take a shot, contact us and we'll talk about shipping new products or issuing refunds. You'll come out happy of your Map or your Astrolabe!